What to do if a loved one passes

The loss of a family member is a difficult time. In addition to coping with your grief and potentially planning a memorial service or funeral, there are often many financial decisions that follow soon afterward.

But how do you know what you’re supposed to do? It can feel very overwhelming. Here’s a list of common steps to help reduce stress during this time.

  • Contact your MindWallet Advisor so they can help you evaluate the financial aspects of the situation.

  • Also contact the person’s estate attorney to see if they have an estate plan. This might include a will and revocable trust, for example. The attorney should be able to tell you if there is an:

    • Executor of the will

    • Trustee of any trusts that exist

    • A guardian for the care of a child and financial management while the child is a minor

  • Consider tracking your efforts (e.g., dates, times, status) in an online document or notebook. It will be helpful to find the individual’s passwords and have them in one place.

  • Locate a local notary, as they will be needed for many steps. You might also need a medallion signature guarantee, which guarantees the authenticity of a signature that authorizes a transfer of securities that are held in physical form.

  • Obtain multiple copies of the certified death certificate. Some companies will not accept a photocopy. This is common with insurance policies and annuity contracts, for example.

  • Obtain a certificate of appointment to document the authority to act as personal representative, if required in your state. Keep in mind that language used to describe aspects of settling an estate can vary in each state.

  • Open an estate checking account, if necessary, to pay bills and receive accounts/assets associated with settling the estate. If you open a checking account for the estate, you’ll need to get an employer identification number through IRS Form SS-4, Application for Employer Identification Number.

  • Determine how the person’s assets/property will be maintained during the estate settlement process.

  • Contact the Social Security Administration. Inquire about survivors' benefits. You might also be eligible for a one-time death payment.

  • Look into veterans’ benefits (if applicable) and possible assistance with burials costs for veterans and their spouses.

  • Contact financial organizations to find out how to update ownership and beneficiary designations on joint financial accounts (investment, bank, and credit accounts).

  • Contact financial organizations to determine how to close single-owner financial accounts and transfer assets.

  • Update names and beneficiaries on insurance policies, including life, health, and auto policies. Among the insurance providers, also confirm the coverage requirements to maintain the person’s assets (including the car).

  • Update the property title(s) for real estate. If the property was owned in multiple states, review the probate process in each state. (For non-resident states, ancillary probate may be necessary.)

  • Contact a deceased spouse’s employer (if applicable) if there is a 401(k) account and a group insurance policy. It may also be necessary to contact former employers that may have provided a group life insurance policy. The person may also have retirement plans through former employers.

  • Contact all three major credit bureaus to minimize the risk of identity theft.

  • Locate the title and registration for any cars, so that you can update the vehicle title and registration; cancel the driver’s license.

  • Close email and social media accounts.

  • If the surviving spouse previously named their now-deceased spouse as their durable power of attorney or medical power of attorney, they will need to name a new person.